Using your PS3

PS3™

PS3 error codes

Find out how you can get help with error codes on your PlayStation 3 system.

An error code is displayed on-screen if your PS3 system experiences a problem which it can identify.

If you have come across an error code whilst using your PS3, you can input the error code number into the search box on eu.playstation.com on PC (1) and on PS3 (2) to find out more about it, including ways to resolve the issue.

If you cannot find the error code you are looking for within this list, please contact our customer service department at playstation.co.nz/contact.

Using your PS3

Setting the date and time automatically

Find out how to update the date and time on your PS3 every time you connect to PlayStation Network.


Audio output on PS3

Optimise your listening experience by connecting audio devices that support digital audio playback.


PS3 error codes


Install your PS3

Get connected and dive into a world of High Definition entertainment.


Video output on PS3

Optimise your viewing experience by setting the best resolution for your TV.


Initial set-up

Find out how to perform initial set-up after turning on your PS3 system.


Part names

Find your way around your PS3 system and your Wireless Controller.


Using Other OS / Default System

If you are using another operating system, follow this guide before performing system software update version 3.21 or later.


Use the XMB™ (XrossMediaBar)

Featuring Photo, Music, Video, Game and Network options, every PS3 journey starts with the ever-evolving XrossMediaBar.


Copying text

You can copy text using the on-screen keyboard.


Use the information panel

The information panel is displayed on the upper right of the screen.

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Related System Software

Download the latest system software update to your PS3 now.

Find out what's included in the update 4.66 System software explained System software archive

Grief Reporting

Grief Reporting

Tell us if someone is spoiling your online experience with PlayStation.

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Online Support

Online Support

Find and share information and advice with the PlayStation Community.

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PS3 Error Codes

PS3 Error Codes

Use this handy tool for more information on error codes and suggested solutions.

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Play Safe

Play Safe

Find out how to have fun and stay in control when you're on PlayStation.

Read more

Track and Trace

Track and Trace

Repair progress or return authorisation

Track Now