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PS3™

PS3 error codes

Find out how you can get help with error codes on your PlayStation 3 system.

An error code is displayed on-screen if your PS3 system experiences a problem which it can identify.

If you have come across an error code whilst using your PS3, you can input the error code number into the search box on eu.playstation.com on PC (1) and on PS3 (2) to find out more about it, including ways to resolve the issue.

If you cannot find the error code you are looking for within this list, please contact our customer service department at playstation.co.nz/contact.

Make sure our emails get to you

Changes to our IP address

Find out how to adjust your email settings to ensure you receive emails from PlayStation.

Mark PlayStation emails as safe

Make sure PlayStation emails are reaching your inbox.

Google™ Mail

If you have a Google Mail account, use this guide to find out how to mark PlayStation emails as safe.

MSN® Hotmail

If you have an MSN Hotmail email account, use this guide to find out how to mark PlayStation emails as safe.

Windows Live™

If you have a Windows Live email account, use this guide to find out how to mark PlayStation emails as safe.

Yahoo! Mail

If you have a Yahoo! Mail account, use this guide to find out how to mark PlayStation emails as safe.

System Software: 4.41

4.41

Related System Software

Download the latest system software update to your PS3 now.

Find out what's included in the update 4.41 System software explained System software archive

Grief Reporting

Grief Reporting

Tell us if someone is spoiling your online experience with PlayStation.

PS3 Error Codes

PS3 Error Codes

Use this handy tool for more information on error codes and suggested solutions.

Play Safe

Play Safe

Find out how to have fun and stay in control when you're on PlayStation.

Read more

Track and Trace

Track and Trace

Repair progress or return authorisation

Track Now

Retailer Returns Guide

Retailer Returns Guide

Need to return a PlayStation® product? Find out what to do here.

Click here