Notice to PlayStation®Network Users

Notice to PlayStation®Network Users.

We have found out that there has been a possibility of unauthorised access to personal information on the PlayStation®Store through PCs, a content download service of the PlayStation®Network.

Although unlikely, it is possible that the passwords of a small percentage of PlayStation®Network users may have been changed through unauthorised access, making it possible to view users' personal information and/or use the Wallet for the PlayStation®Store.

Sony Entertainment Network accounts do not display entire credit card numbers, so any unauthorised access to your Sony Entertainment Network account is very unlikely to compromise your credit card number.

We have taken immediate measures to rectify this issue and system security is restored.

We have investigated the extent of unauthorised access and possible alteration of passwords that could have occurred before corrective measures were taken, and are directly contacting customers who may have been affected by this incident.

In order to verify that your account is intact, we strongly suggest that PlayStation®Network users sign in to the service. If you can successfully sign in with your pre-set password, your account is not affected by this incident.

For more information, please contact Customer Service on 1300 365 911 or email

Article Details

Publish date: Wed Mar 26 15:00:00 GMT 2008
Category: News



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